Tuesday, December 13, 2011

Our ServiceFirst Support™

You Deserve the Absolute Best.

We believe that hosting is about more than just disk space and data limits - it's about people. Even a cutting-edge solution can become a nightmare if you don't have experienced technicians you can rely upon to make every detail work. We vow to show you the Server Intellect difference - friendly, professional and trustworthy service with every contact. It's who we are, it's what we do, and it's ServiceFirst Support™.

Your Success is Our Passion.

Think of us as more than just a web hosting provider - we're your personal problem solvers. We strive to deliver the highest level of service in everything we do because you deserve the absolute best. That's why we never compromise the quality of our services or support - whether we're choosing enterprise datacenters using infrastructure best practices, upgrading our software offerings, or requiring certifications and verifiable training for all employees.

100% Service, 100% of the Time.

Our employees excel at their careers through ongoing technical training and the pursuit of excellent service. All Server Intellect technicians are required to obtain MCP (Microsoft Certified Professional) Certification within 180 days of employment. Every team member makes a pledge to commit 100% of their problem-solving power to you 100% of the time. It's an assurance that we'll do things the right way every time. Some might call our level of commitment "fanatical" - we think doing things right is just common sense.

We All Have the Drive.

What gives our team the confidence to start every day with the energy and enthusiasm that others lack? It's our drive to do more than just host your site - Our desire to make a difference. Server Intellect was founded on a few simple principles - our core beliefs about service and support. Simply put, we are here foremost to oblige you, and we've set extremely high expectations for our level of service. Your satisfaction is our reward - and that's a common goal that everyone can feel good about.

Our Pledge to You.

Whenever you're in contact with Server Intellect, you can rest assured the team member you work with has been technically trained, professionally certified, and has personally pledged to better serve you. Our team is always prepared to cater to your needs in a timely, professional manner. It's who we are, it's what we do, and it's ServiceFirst Support™.

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